FAQs

Are Goodmylk products dairy-free?

Yes, all our products are dairy-free.

Can I consume Goodmylk products if I am allergic to dairy?

Yes, all Goodmylk products are dairy-free, lactose-free and casein-free, and they are suitable for people with dairy allergies.

Can people who are allergic to nuts consume Goodmylk products?

Nopes. If you have an allergy to soy, cashews, or peanuts, we recommend not consuming our products.

Are your products organic?

Not currently. Our current focus is affordability. When we reach larger order volumes, we will be able to source organic ingredients in bulk (and thus, at lower prices).

Are Goodmylk products appropriate for pregnant women?

If you are pregnant or nursing, be sure to talk with your doctor about food or nutrition concerns.

When do you deliver to my address?

Do check out our delivery schedule.

How do I avail free delivery?

All subscriptions are free-delivery

How do I avail discounts?

The more the quantity you order, the less you pay. Longer subscriptions are discounted. Subscribe to our newsletter for offers, sales, and more!

How do I find out more about your process?

We have detailed our processes here.

I would like a refund. What next?

We are happy to issue a refund/coupon code. Please write to support [at] goodmylk [dot] in.

How do I reach your Customer Support?

We are always available- within business hours- to answer any questions and concerns you may have. You can reach us at support [at] goodmylk [dot] in, message us on our Facebook page, or you can call us at +91 7892833926, or contact us using the form below.

Can I use Goodmylk products if I am lactose intolerant?

Absolutely. All Goodmylk products are naturally lactose-free.

Are Goodmylk products gluten-free?

Yes, all our products are gluten-free and can be suitable for people with gluten allergies.

Are your products vegan?

ALL our products are completely vegan! There are no animal products, by-products or derivatives in these products.

Can Goodmylk products be used as infant formula?

No, our products are not designed to be a replacement for breast milk or infant formula.

Can children consume Goodmylk products?
We recommend checking with your paediatrician about the best diet for your child.
Can I use the milks in coffee/ tea?
Absolutely!
Can I freeze your products?
We do not recommend it. Although freezing does not affect their safety or nutritional value, our products change in texture when thawed.
How do I know where my order is? 

We use Fedex, Delhivery and other logistics companies to fulfil orders. We send out a tracking number to your email when the product is in transit. You can track the status of your order using the tracking number. (Note: The tracking number is different from your number and is generated by the logistics company that is delivering your product)

How sustainable are your products?

Sustainability is important to us. Read more here.

I am travelling. Can I pause my subscription?

Absolutely. Please write to us at support [at] goodmylk [dot] in and we’ll pause your order for you.

How can I cancel my subscription?

We’d be sorry to see you go, but we make sure to cancel your subscription when you write to us at support [at] goodmylk [dot] in.

Contact Us

Let’s have a chat!

Telephone: +91 7892833926

Visit us!

No. 86, Haripriya, Temple Street, NGEF layout,

Sadanandanagar, Bangalore-560038

Landmark- Byappanahalli Metro Station

 

…Or just drop us a line, and we’ll get back to you.